You need to captivate your customers quickly. So, let’s make your online presence a success.
Where Do We Start?
The Getbusi Way
Let’s sit down and talk about your goals.
Our small team cuts through the jargon and gets the job done.
We know small business and we know more than anything, you want value for money and to be in control.
We believe in clarity, consistency and collaboration.
What Do We Do?
Systems
Firewood To U found that their operational efficiency was being limited by paper-based processes, a complex online ordering system and a generic website that didn’t quite fit how the business operates.
Our Approach
When suitable off-the-shelf software couldn’t be found we collaborated to design and build FTOU Online, a custom online system that handles ordering and delivery scheduling from end-to-end and matches their business operations exactly. This makes it clear to everyone how deliveries are progressing and automates repetitive daily processes like generating driver run sheets.
Apps
Sydney Eye Hospital’s Dr. Duri Kim has a vision to put patient medication schedules right where we organise the rest of our lives: our smartphones. Eyedrops often need to be administered on lengthy, irregular schedules. They’re hard to remember and harder still to report to the doctor if they were all taken.
Our Approach
With a clear specification, we moved through design, development and testing to ultimately launch the Sydney Eyedrop app. After a successful launch, Dr. Kim is now planning an Android version and new features.
Systems
Hobart Walking Club, one of Australia's most historic bushwalking clubs needed a new membership portal for trip planning, communications, online payments and member management.
Our Approach
With limited time, we built HWC Online, consisting of their public website and a private database. From memberships to trip planning and reporting, we implemented approachable workflows for volunteers, officers, administrators and members. This was achieved while cleaning and importing decades-worth of important legacy records. Now post-launch, administration busywork is at an all-time low and member engagement at an all-time high.
Apps
The Tasmanian Inland Fisheries Service wanted a new Angler Diary feature to be added to their mobile app. An angler diary has long been recognised as a way that anglers can record where, when and how they have fished. This enables anglers to reflect, gather information and build knowledge that they can use to plan successful fishing trips.
Our Approach
Integrating with the latest Infish App, we added features to web and mobile platforms to enable anglers to log in with their licence information and record their fishing effort and catch as they go and use it for future reference. The information provided will also help manage and maintain the fishery.
Ecommerce/Websites
A Moment of Tea began as a mobile business doing tea workshops but then decided it was time to set up a permanent venue in Salamanca, Hobart. The next frontier was online—that's where we come in.
Our Approach
We worked with owner Joanne Gao to create a website and online store to serve customers in their journey with Chinese Tea. Visitors can find information on visiting the tea bar, experiencing a workshop, as well as buy tea products online. Customers are also rewarded for repeat purchases via the new loyalty system.
Ecommerce/Bookings
King Island Distillery wanted to sell a unique offering of Tasmanian distilled spirits and accept distillery tour bookings online. Getbusi's challenge was to see a digital strategy through to a consistent vision for the owner-operator and fervent island-community supporter.
Our Approach
Over a combination of projects and mentoring sessions we were able to coalesce the vision for a premium Tasmanian brand online. The website features owner Heidi Weitjen's character and highlights King Island's personality through video, provides a seamless online purchase experience for customers, and offers bookings for distillery tours. We continue to support this amazing business by guiding campaign activity and forging ongoing connection with customers.
Systems
Tasmanian Wine Fair, run by The Tasmanian Wine Centre, was ready for a formal ticketing and attendance system to assist with hosting retail and wholesale customers at their annual events.
Our Approach
As a Shopify partner, our experience helped us to find and support a solution to selling event tickets via their website, as well as importing attendees from their wholesale CRM, keeping registrants up to date via targeted emails, offering discount offers to attendees, and tracking attendance via checkins at the events.
Systems
The Inland Fisheries Service had a patchwork of ageing databases which were costing time to maintain and limiting their opportunities to provide online services. They needed a modern business system. But they also needed to maintain two decades of licensing records.
Our Approach
Within six months we built IFS Online. A web application which encompasses their website, online licensing system and a suite of staff tools. We migrated all of their historical records from FileMaker and set the foundation for the next two decades of their services.
So far, licence renewals are up and time spent on unnecessary administration is being reclaimed.
Ecommerce/Retailing
Smitten Merino’s premium clothing was proving popular with local stockists but they wanted to connect directly with their customers. They needed an online store, but they also needed to design marketing campaigns, retouch product photos and maintain an ever-expanding catalogue.
Our Approach
Since building their website 6 years ago we’ve regularly iterated on it. We continuously adapt their website to support the latest payment platforms, social networks and marketing strategies.
Smitten’s online revenue has grown consistently year-to-year. Yet they remain an agile small business. They’re able to respond quickly to the needs of their customer-base which now includes Europe, Asia and America.
Online Management
The Tasmanian Catholic Education Office needed all 1500 of their staff, across 30 schools to get on-board with Google Workspace. But how do you changeover from an old email system to Google Mail without interrupting anyone’s work — especially with hundreds of gigabytes of emails to migrate to the cloud, and more being delivered every minute?
Our Approach
We developed a staged rollout plan which allowed us to migrate each school individually over several months. This required careful research, email routing knowledge, programming, on-site training, technical support and pretty good timing.
Teachers and staff are now spending less time worrying about documents and emails, and can focus on what’s important: teaching students.
Apps
The Sydney Eye Hospital Foundation found that their ophthalmologists were getting held up trying to find pharmaceutical info. They needed a convenient way to look up drug information without breaking contact to make a phone call or go back their office.
Our Approach
We collaborated closely with their doctors to build the Pharmacopeia mobile app. Now all relevant drug data can be quickly searched by name, brand or class.
This has streamlined the prescription process while also providing a valuable training resource for the next generation of ophthalmologists in New South Wales.
User Managed Websites
Bangor Vineyard Shed. This historic private estate had established their own strong web presence to cover their stable of hospitality projects and events, but something wasn't quite right. They needed to bring online wine sales into sharper focus while maintaining emphasis on tourism and hospitality.
Our Approach
Working in weekly cycles, we collaborated with Bangor to identify the main pain points of their current websites. We merged two separate websites into one Shopify site and clarified the navigation flows, including a new homepage design and members-only wine club functions.
They're now better-equipped to publish content independently and keep everything in sync with social media and the seasonality of their products.
