We live in a digital world and your website is often where the world sees you first. Even here in Hobart. The man who bought that wood heater the other day? He checked it out online first. Probably on his phone. You know that’s how we do things now. So when your website’s design isn’t helping your customers find what they want and you’re spending more time wrangling it than you should, something’s up. It shouldn’t be getting in the way of those real world things you do (like crafting your boutique wares or going fishing). It needs to work. If you need a hand getting there…

... time for a fresh set of eyes.

Where do we start?

We like to start with a sit-down over a cup of coffee (or tea) to give you a chance to unload your frustrations. We’ve all had the moment where we want to throw the computer at the wall. We like to cut the jargon and get on with sorting out those frustrations to get your business, school or team moving forward — making the most of the powerful tools that are now at your fingertips.

Your website, online systems and apps all have a role to play in your success. Let us help.

Get in touch

What do we do?


Online Systems

The Inland Fisheries Service had a patchwork of aging of databases which were costing time to maintain and limiting their opportunities to provide online services. They needed a modern business system. But they also needed to maintain two decades of licensing records.

How we solved it

Within six months we built IFS Online. A web application which encompasses their website, online licensing system and a suite of staff tools. We migrated all of their historical records and set the foundation for the next two decades of their services.

So far, licence renewals are up and time spent on unnecessary administration is being reclaimed.


Online Retailing

Smitten Merino’s premium clothing was proving popular with local stockists but they wanted to connect directly with their customers. They needed an online store, but they also needed to design marketing campaigns, retouch product photos and maintain an ever-expanding catalogue.

How we solved it

Since building their website 6 years ago we’ve regularly iterated on it. We continuously adapt their website to support the latest payment platforms, social networks and marketing strategies.

Smitten’s online revenue has grown consistently year-to-year. Yet they remain an agile small business. They’re able to respond quickly to the needs of their customer-base which now includes Europe, Asia and America.


Online Management

The Tasmanian Catholic Education Office needed all 1500 of their staff, across 30 schools to get on-board with Google Suite. But how do you changeover from an old email system to Google Mail without interrupting anyone’s work — especially with hundreds of gigabytes of emails to migrate to the cloud, and more being delivered every minute?

How we solved it

We developed a staged rollout plan which allowed us to migrate each school individually over several months. This required careful research, email routing knowledge, programming, on-site training, technical support and pretty good timing.

Teachers and staff are now spending less time worrying about documents and emails, and can focus on what’s important: teaching students.


Online Resources

The Sydney Eye Hospital Foundation found that their ophthalmologists were getting held up trying to find pharmaceutical info. They needed a convenient way to look up drug information without breaking contact to make a phone call or go back their office.

How we solved it

We collaborated closely with their doctors to build the Pharmacopeia mobile app. Now all relevant drug data can be quickly searched by name, brand or class.

This has streamlined the prescription process while also providing a valuable training resource for the next generation of ophthalmologists in New South Wales.

Pharmacopeia mobile app


Online User Managed Websites

Contemporary Art Tasmania. Their staff needed a website where they could regularly update the content: event schedules, a podcast, and a shop for publications and artworks. They needed a CMS easy enough for casual volunteers to use, yet one that would behave itself as the content grew.

How we solved it

With our technical assistance, we were able to migrate content from their old tricky-to-maintain database to a new website we built with tools to match their diverse content requirements. The final step was in-person training. We ensured that key staff were comfortable enough with the admin tools to train upcoming generations of volunteers themselves.

The website we built for Contemporary Art Tasmania has now been humming along for over 5 years with minimal ongoing technical maintenance, and zero catastrophes.


Online Access Management

Time-poor IT staff need to provide safe and stable web access for a diverse range of users and devices. With a constantly evolving internet, it needs to be set-and-forget, while delivering a clear picture of what's going on.

How we solved it

LiveStream 5 provides fine-grained, enterprise-grade filtering and reporting technology installed on your organisation’s network. With an approachable web interface and regular email updates, LiveStream 5 is optimised to handle millions of web requests a day without raising a sweat (or slowing down your users).

LiveAir provides just the same for your laptops that are outside of your network. Whether on the road or at home, you’ve got the protection and reporting you need.

Both with local technical support directly from the people who make LiveStream 5 (that's us!).

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